Rhapsody International Inc., and its subsidiaries and affiliates around the world (collectively, “Napster,” “we,” “us,” or “our”), appreciate your business and your use of our web sites, mobile applications and software, and other products and services (collectively, the “Services”).
When you access or use the Services, we automatically collect certain specific, available information in order to operate, maintain, and enhance the Services and to provide the Services to you, including:
We collect information that you provide directly to us, including:
We may use the information we collect for various purposes, including to:
We maintain your information at least for as long as you maintain an account. We may maintain certain information, including your personal information, interaction information, and account information, for an additional period of time, which may be as long as needed or permitted in light of the purposes for which the information was obtained. Unless you request that we delete it, we may retain information about users for at least two years after the deactivation of your account, so that you can re-activate your account and still have access to the same account, history, and preferences. You may ask us to delete any personally identifiable information we maintain about you, as described below.
WHAT THIS MEANS TO YOU: We collect your information to make your Napster experience better.
Both Napster and you may sometimes make your information available to third parties in the specific situations described below. To the extent allowable by applicable law or Napster’s legal relationships with third parties, Napster is not responsible nor does it assume responsibility for any third party’s use of your information, or for the privacy practices of any third party.
Napster may share relevant information about you with certain third parties such as our partners. For example, our credit card processing partners require certain information in order to process your payment, and customer service contractors may require certain information in order to respond to your inquiries. In addition, under our content licences, we may be obligated to provide rights holders with anonymous information about how our users use and access content. Our partners are obligated to comply with strict contractual guidelines to keep all personal information that they access confidential, and to use that information only for authorized purposes.
WHAT THIS MEANS TO YOU: This category of sharing is necessary for us to provide the Services. If you do not consent to this sharing, do not access or use the Services.
When you first use the Services, you are assigned a Napster profile, which you can use to discover and share music, and interact with other users. The default setting is that your Napster profile will be publicly accessible, but it will be anonymous (that is, it will not display your real name or any other personally identifying information). You can customize your profile by adding personal information like your name or a photo. You can choose whether your profile is public or private, and you may change between public and private as often as you wish.
WHAT THIS MEANS TO YOU: You may choose whether your profile is public or private. If you make it private, your profile and content will essentially be invisible and undiscoverable to others, but you will be unable to use certain features of the Services. If you leave your profile public, you can choose whether and how to customize your profile with additional information, or to interact with other users.
The Services may offer tools that enable you to integrate your Napster account with a third-party social network (such as a Facebook "Like" button, or a Twitter “Tweet” button). These features let you share information from the Services with your friends, the public, or other third parties. For more information about the purpose and scope of how these features collect and share data, please visit the privacy policies of the entities that provide these features.
WHAT THIS MEANS TO YOU: If you use social sharing features, you should check the privacy policies of the applicable third-party social networks to learn how your information is collected, processed, stored, and used.
WHAT THIS MEANS TO YOU: You should consult the privacy policies of the third-party entities you share your information with to understand how they will use it and share it with Napster.
The Napster API is an interface with which other people may interact with Napster information and make use of it in new and interesting ways. If your profile is public, third parties may access information about you that is contained on your public profile through the Napster API, including your connections within the Services, and other information about how you use the Services.
WHAT THIS MEANS TO YOU: The Napster API will have access to and make available the full range of public information about you. You may revoke the Napster API’s access to information about you by making your profile private, at which point the Napster API will cease to make information about you available.
We or a third-party data partner may collect, store and share a unique identifier matched to your mobile device, in order to deliver customized ads or content while you use applications or surf the internet, or to seek to identify you in a unique manner across other devices or browsers. In order to customize these ads or content, we or a third-party data partner may connect and share anonymized information about you (received from third parties) either to data you have voluntarily submitted to us, like your email address or location, or to data we have collected from you, including your device identifier or IP address. This information will only be shared with these partners in aggregated, hashed, and/or non-human-readable form, which cannot reasonably be used to identify you.
To opt out of any of these analytics services, please visit the Napster Opt-Out Page. (The opt-out page may only be available in territories where we engage in these analytics services.)
WHAT THIS MEANS TO YOU: You may opt out of most of the Advertising and Analytics Services described above on the Napster Opt-Out Page. Additional country-specific resource pages can be found in the Territory-Specific Information section below.
WHAT THIS MEANS TO YOU: Our disclosure of your information in these situations is required, either by law or the circumstances of the situation. You may not restrict this disclosure.
The security of your information is important to us. Napster uses industry-standard methods, such as encryption and access restrictions, to protect you and to ensure that the information we collect is safe from loss, theft, misuse, and unauthorized access, disclosure, alteration and destruction. Nevertheless, we cannot guarantee the security of your information. You can help by securing your Napster account with a strong password, and not sharing your account information with others.
If you have questions or complaints, or want information about the information we have collected, you may contact us at email@example.com.
Additional information or resources apply in certain territories. Please read the following information, if applicable to the Relevant Territory in which you live:
Brazilian law shall apply to your use of the Services, including specific provisions about privacy. In order to comply with the applicable law, Napster will store data related to your activities when using the Services, such as access logs, for the term established by Law 12.965/2014 or another updated regulation that replaces or modifies it.
Once you stop using the Services, you may request the deletion of all data related to your use of the Services – this, however, shall not prevent Napster from complying with the storage obligations set forth by Law 12.965/2014 or another updated regulation that replaces or modifies it.
To learn more about how we use your information with our advertising partners to target ads to you, or to opt out of the use of your information for advertising purposes, please visit the DAAC Consumer Opt-Out page.
For additional information on your rights regarding the collection and use of your personal information, you may contact the Office of the Privacy Commissioner of Canada:
30 Victoria Street
Toll Free: 1-800-282-1376
For additional information on your rights regarding the use of computer programs to collect your personal information, you may contact the CRTC:
Canadian Radio-television and Telecommunications Commission
Les Terrasses de la Chaudière
1 Promenade du Portage
Toll Free: 1-877-249-CRTC (2782)
Toll-free TTY: 1-877-909 CRTC (2782)
The data controller for your personal information is:
Napster Luxembourg S.a.r.l.
60, Route de Luxembourg, L-5408 Bous, Luxemburg
Registration Number: B 110203
You may contact our data protection team at firstname.lastname@example.org.
We do not collect information from you for the purposes of advertising if we believe you to be in the European Economic Area (“EEA”).
You may lodge a complaint with your territory’s supervisory authority if you have a concern about the manner in which we process your information.
In the European Union, the Minimum Age is 16.
To learn more about how we use your information with our advertising partners to target ads to you, or to opt out of the use of your information for advertising purposes, please visit the DAA Consumer Opt-Out page or the NAI Opt-Out page.
California law permits residents of California under the age of 18 to request and obtain removal of content pertaining to them from online services. It also permits all California residents to request certain details about how their personal information is shared with third parties for direct marketing purposes. To make these types of requests, please contact us at email@example.com.
Pursuant to California law, you may opt out of the use of your personal information for marketing purposes by visiting the Napster Opt-Out Page.
Further, California law requires that commercial websites such as ours disclose to residents of the state how we address “do not track” browser settings. There is currently no industry-wide practice or consensus on how to proceed. We therefore do not vary our existing practices when in receipt of “do not track” signals.